Shipping and Returns

At Beyondlaces21, we strive to provide a seamless shopping experience for our customers. We understand the importance of clear and transparent policies when it comes to shipping and returns. Please take a moment to familiarize yourself with our policies below:


Our products are sourced from reputable suppliers around the world who prioritize quality and efficiency. Once you place an order, our suppliers typically ship your items within one to five days. From there, it usually takes between 5 to 10 days for your products to arrive at your doorstep.

Rest assured, as soon as your order is shipped, you will receive a tracking number. This allows you to keep track of your package's journey and ensures that you are always in the know.


We understand that sometimes things may not go as planned. If you encounter any issues with your order, we are here to help. Please read our return policy carefully:

Defective, Damaged, or Wrong Items

Upon receiving your order, we kindly ask that you inspect the items. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.

Exceptions and Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on intimate products such as lingerie and swimsuits. Additionally, certain items cannot be returned, including custom products, personal care goods, sale items, and gift cards. If you have any questions or concerns about a specific item, please reach out to us for clarification.


If you wish to exchange an item, the fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.


Once we receive and inspect your return, we will notify you of the approval status for a refund. If approved, the refund will be automatically processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

If you have any further questions or need assistance with shipping or returns, please do not hesitate to contact us at Your satisfaction is our top priority, and we are here to ensure your shopping experience is nothing short of exceptional.